Cookie policy

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Effective Date: 19-May-2025

Last Updated: 19-May-2025

This Cookie Policy explains how CARISMA INFOSERVICE FZCO ("we", "our", or "us") uses cookies and similar technologies on the ONE-SIGNAL website: https://www.one-signal.com.

By continuing to browse or use our website, you consent to the use of cookies as described in this policy.

1. What Are Cookies?

Cookies are small text files stored on your browser or device when you visit a website. They help us understand how you interact with our site, remember your preferences, and improve your experience.

2. Types of Cookies We Use

a. Essential Cookies

These cookies are necessary for the website to function properly and cannot be switched off.

b. Analytics Cookies

We use these to understand how visitors interact with our site.

• Plausible Analytics
  We use Plausible, a privacy-friendly analytics tool that does not collect personal data or use cookies.
• Smartlook
  We use Smartlook to better understand how users interact with our site via anonymized session recordings.
• We use Microsoft Clarity to analyze anonymized visitor behavior (heatmaps, session recordings, click/scroll tracking). Clarity sets the following cookies only after you’ve given explicit consent:
  1. _clck – Identifies a unique user session (30-day duration)
  2. _clsk – Tracks session indexing and throttles data for performance (2-hour rolling)
     These cookies collect only anonymized mouse movements, clicks, scroll behavior, basic device/browser metadata, and a truncated IP address. They do not capture any form inputs or full IPs.

c. Marketing & Tracking Cookies

These cookies help us track user interactions for marketing and ad performance purposes.

• Google Tag Manager
  Used to manage tags across our site. GTM does not collect personal data itself, but loads other tools (like Google Ads).
• Google Ads Conversion Tracking
  Helps us measure the effectiveness of our advertising campaigns. A cookie may be set when you interact with one of our ads, and conversion events (such as button clicks or page views) may be tracked.
  Learn more here: https://policies.google.com/technologies/ads
• Meta Pixel (Facebook Pixel)
  We use Meta Pixel (formerly Facebook Pixel) to measure the effectiveness of our advertising on Meta platforms (Facebook, Instagram). This cookie tracks user interactions on our site to help deliver personalized ads and optimize campaign performance.
• The Pixel allows Meta to collect information such as your IP address, browser information, and pages visited. This data is used in accordance with Meta’s Data Policy.
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3. How to Manage Cookies

You can manage your cookie preferences at any time via our cookie banner.
You can also adjust your browser settings to block or delete cookies.

Please note: Disabling certain cookies may affect the functionality of the site.

4. Changes to This Policy

We may update this Cookie Policy from time to time. Changes will be posted here with an updated “Last Updated” date.

5. Contact Us

For any questions about this Cookie Policy, please contact:
📧 contact@one-signal.com